A visit is different from an enquiry
The Savor Tide invites you to read, compare ideas and make contact when you are ready. You do not need an account to use thesavortide.com. This policy explains what is involved in displaying the pages and what happens when you choose to share information in a conversation. It relates to this website rather than the separate systems of a travel supplier.
1. Where to direct a question
For an enquiry about personal information, use hello@thesavortide.com or +61 3 9582 5600. Correspondence can also be directed to Regent Arcade, Adelaide SA 5000, Australia. Identify the conversation or website issue you mean, and describe the outcome you are seeking. A subject line or approximate date can help locate an exchange without sending unnecessary documents. Arrange any visit to the contact address in advance.
2. What a first message may contain
You may choose to provide a name, a return email or telephone number, an approximate travel period and details of your party. You might also describe a preferred travel rhythm or something that needs checking on a proposed ship. This information comes from the message or call you initiate. There is no website form that builds a traveller record or captures a booking in the browser.
3. Sharing only what is useful
The first conversation can begin without passports, payment card details or detailed health records. Keep it focused on the outline of the project. If additional information is needed later, establish why it is required, who will receive it and how it should be provided. Take care when describing the needs of other travellers, and share information about them only where you have appropriate authority.
4. Why correspondence is handled
The purpose of receiving an enquiry is to understand it, respond and follow up on the points raised. Records may also be relevant to correcting an error, handling a concern or meeting an obligation connected with an agreed arrangement. Retention should match the purpose and circumstances of the record. You can ask which retention criteria relate to your exchange instead of assuming one period applies to every kind of information.
5. Who may be involved
People answering the enquiry and the communication services needed to receive and send a response may handle relevant information. Reading this website does not automatically transfer a travel profile to an operator. If a proposed service needs another provider to receive details, ask for the recipient and reason before supplying more. Hosting and messaging infrastructure can operate in different locations according to the providers used; request the information relevant to your situation.
6. Technical page requests
A browser requests files from the hosting service to display the website. Requests can include an IP address, browser information and the resource being sought. Any server logging depends on the hosting configuration. The supplied pages contain no advertising pixel, audience measurement package, social feed, embedded map or remote font request. Images, styles and scripts are served with the site files.
7. One local preference
Closing the home-page cookie notice saves a local dismissal preference on the device. It contains no name, contact address or travel information and is not sent to a server by the script. It remains until the site’s browser data is cleared. The menu does not retain your navigation choices between visits. The cookie policy explains the distinction between this preference, cookies and cached resources.
8. Access, correction and concerns
Contact The Savor Tide if you want to ask about information associated with an enquiry, request a correction or raise a concern about its use. A reasonable identity check may be needed before personal information can be disclosed or changed. Rights under legislation depend on the applicable rules and circumstances. The Office of the Australian Information Commissioner provides independent guidance about privacy principles and complaint pathways in Australia.
9. Updating the picture
The date above identifies this description. A new booking service, payment tool or analytics integration would require an explanation of the changed handling before use. If something behaves unexpectedly, provide the page and a general account of the issue without disclosing private information from unrelated services.
Independent guidance: Australian Privacy Principles — OAIC .